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When will my wig be shipped?
All of our wigs are braided neatly & tightly and can last you up to 3 years! So PLEASE embrace 2-4 weeks during the processing time of your wig we don’t want you to miss out on the quality and details of your purchase.
Your wig will be bleached, plucked and baby hairs reserved when delivered.
We strive to fulfill orders promptly, but if delays occur due to circumstances like a pandemic or government lockdown we will not be responsible. Our maximum turnaround time is five weeks, and we assure you'll be happy with your wig.
Your patience is appreciated!
Processing time: Your wig is currently in process of being designed, customized and neatly braided!
Can I wear my wig glueless?
Absolutely! All of our full wigs can be worn glue-less or with lace glue. All of our wigs come equipped with an elastic band, adjustable strap-on, and four combs for secure placement.
How heavy are the wigs?
The weight of a wig depends on the style, length, lace material, and cap sizes. Standard full lace wigs weigh around 200 g to 1 lb, frontal wigs weigh between 1 lb and 1.5 lbs, and closure wigs weigh about 1 lb to 1.5 lbs.
Can I wash my wig?
Sure! You may regularly wash your wig with lukewarm water and shampoo, then let it air dry in the sunlight to prevent any damp odors. Treat your wig with care, just like you would your natural hair.
How long will my wig last?
If maintained properly and with care your wig can last you up to 5 years! Jumbo knotless requires more maintenance but is the most popular!
Can you guys customize me a wig from scratch?
We would love to! The majority of our wigs are handmade to order. For any specific requests, please utilize the special request feature on our website or reach out to us via Email we have 24/7 live chat support or text support. We’re here to create exactly what you need!
Will my wig come bleached and plucked?
Yes! We want to make this easy for you.
We use this process to lighten the knots, creating an illusion that matches the scalp color, making it less detectable and natural in appearance. This is why our wigs are DIY FRIENDLY!
What countries do we ship to?
We ship worldwide.
WE ARE NOT RESPONSIBLE FOR LOST OR MISSING PACKAGES
WE DO NOT ACCEPT REFUNDS OR EXCHANGES. ALL WIGS ARE FIINAL SALE
If you have any questions not covered in our FAQs or other website sections, don’t hesitate to contact us via email or text, or direct phone call support. We’re here to assist you promptly!